Today’s online marketing, much like technology itself, is constantly evolving and regularly introduces new trends. AI-powered automation, immersive technologies, and social commerce are leading the way. But topics like accessibility and green marketing should not be overlooked in 2025 either.

  1. AI-powered automation
  2. Metaverse marketing
  3. Sustainability in online marketing
  4. Video content
  5. Accessibility as a standard
  6. Visual and voice search
  7. Social commerce
  8. Influencer marketing
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Redefining efficiency with AI-powered automation

The use of artificial intelligence (AI) will remain a key trend in online marketing through 2025. AI offers businesses entirely new ways to streamline their marketing processes while also enhancing the customer experience.

AI tools such as chatbots and automated email systems handle time-consuming routine tasks, allowing teams to focus on strategic and creative efforts. For example, chatbots can answer simple customer inquiries in real time and even manage more complex interactions like product recommendations.

AI-driven social media tools like Buffer, Hootsuite, and Sprout Social use artificial intelligence to schedule posts, analyse performance data, and predict the optimal times to publish content. Modern AI tools can even generate content automatically, including post text and hashtag suggestions, tailored to each platform.

A current real-world example of AI integration in marketing is Amazon’s use of AI-generated ads. The e-commerce giant employs AI to create product descriptions, images, and promotional materials. This technology enables the automatic generation of engaging and relevant content based on product images—designed to capture the interest of potential customers.

Expanding possibilities in virtual reality with metaverse marketing

The metaverse is an emerging digital reality where virtual and augmented worlds converge. It offers businesses new opportunities to create immersive and interactive brand experiences. By 2025, the metaverse is no longer a distant vision but a growing ecosystem that is transforming marketing.

Companies can design virtual showrooms and events where customers experience products in 3D or enjoy personalised interactions in fully immersive environments. This builds emotional connections and strengthens customer loyalty.

With AI-powered avatars and chatbots, businesses can deliver personalised interactions tailored to each user’s preferences and needs—driving deeper engagement and enhancing retention.

As an example, metaverse shopping is already possible in the Gucci store on the online gaming platform Roblox.

Image: Alt-Text: Screenshot of the Gucci store in Roblox
On Roblox, users can go shopping in a fully virtual environment.

Sustainability in online marketing through green commitment

Sustainability is no longer just a trend—it has become an expectation for many customers and is one of the key digital marketing trends for 2025. Consumers are increasingly choosing brands that act in environmentally friendly and socially responsible ways. Green marketing means clearly communicating these sustainable values and actions—whether through eco-friendly packaging, climate-neutral supply chains, or support for social initiatives. Companies like Patagonia and VONGRUEN demonstrate how sustainability can be successfully established as a core brand value. The key is transparency: customers don’t just want nice promises—they want clear proof of sustainable practices.

Image: Alt-Text: Screenshot of the Patagonia website featuring sections on ocean conservation and community energy initiatives
Patagonia is committed to environmental protection and sustainability through initiatives such as ocean conservation and the promotion of community-based renewable energy; Source: https://www.patagonia.com/actionworks/campaigns/

Video content – livestreams, tutorials, and much more

In recent years, the use of video content has skyrocketed. Events are now held digitally, new films are released directly on streaming platforms, and TikTok is flooded with entertaining clips. Video content is also being used more frequently in online marketing to engage customers through visual storytelling. The following trends will be especially relevant in 2025:

  • Short-form videos: Platforms like TikTok and Instagram Reels are reshaping how content is consumed—fast, concise, and straight to the point. Videos lasting just a few seconds to two minutes capture attention quickly and generate high engagement rates.
  • AI-powered video editing: Artificial intelligence is making video editing faster and more efficient. Features like automatic subtitles, smart cuts, and optimisation of lighting and colours simplify production and make it more accessible.
  • Interactive videos: Audiences love to be actively involved. Videos with interactive elements like polls, quizzes, or decision points boost engagement and foster stronger brand connections.

When it comes to video design, storytelling is a key element. Companies that succeed in emotionally connecting with viewers through their video content build loyalty and expand their customer base.

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Making accessibility the standard for digital inclusion

Accessibility in digital marketing means creating communication content that is accessible to everyone, regardless of physical or cognitive limitations. This includes adapting websites, emails, social media, and other marketing materials to ensure inclusive communication.

In the UK, digital accessibility is guided by the Equality Act 2010, which requires organisations to make reasonable adjustments to ensure their services are accessible to people with disabilities. Public sector websites and mobile apps must also meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard, as set out in the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

Implementing accessibility involves thoughtful planning and consistent effort. This includes training staff, auditing and adapting digital content, and regularly reviewing accessibility standards. It’s also vital to seek feedback from users with disabilities to continually improve accessibility and ensure meaningful digital inclusion.

Image: Alt text: Screenshot of the GOV.UK
The GOV.UK website provides many informational videos in British Sign Language; Source: https://www.gov.uk/government/publications/covid-19-vaccination-british-sign-language-resources
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Visual search uses images as the basis for search queries, opening up entirely new ways to discover products. Users upload a photo or screenshot, and the technology identifies relevant objects, brands, or categories within the image. Using advanced algorithms, search engines analyse colours, shapes, patterns, and context to deliver accurate results.

Platforms like Google Lens and Pinterest Lens allow users to take pictures of real-world items and find matching online offers. eCommerce giants like Zalando and Amazon are also integrating visual search into their apps to make the shopping experience more intuitive and user-friendly.

To benefit from the visual search trend in digital marketing, businesses should ensure their product images are high-quality and relevant. High-resolution photos, along with accurate alt text and metadata, help search engines better understand and classify content. In addition, images should be enriched with detailed metadata to directly match search queries and boost visibility.

Image: Alt text: Screenshot of the Google Lens user interface
Google Lens lets you use images as search queries—just upload a photo or insert an image link; Source: https://www.google.com/

In addition to optimising for visual search, online marketers should consider voice search optimisation for their website. This means creating content that aligns with natural language and long-tail keywords. As a result, voice-based queries like ‘Where can I find affordable winter boots?’ can be addressed more effectively.

How social commerce is transforming online shopping

The influence of social media platforms and influencers in online marketing continues to grow. Social platforms have become established marketing channels that offer broad customer reach and provide users with a wealth of product information.

Social media marketing can take many forms. In addition to social media advertising, one of the most popular social media marketing trends today is social shopping. Social networks serve as a space where users can interact with others, exchange product recommendations, and enhance their overall shopping experience.

Popular platforms that offer social shopping include Instagram, where online stores showcase products through striking images that users can like and comment on, and Pinterest, which features a dedicated shopping category where users can explore and purchase tagged products directly from Pins.

Image: Alt text: Screenshot of the Pinterest app showing the search query ‘purse’
On the Pinterest platform, sellers can showcase their products through shoppable Pins that users can view and save.

Building brand awareness through influencer marketing

Influencer marketing—also known as corporate or micro-marketing—is not a new digital marketing trend, but it remains a powerful tool in social media strategy. While brands once focused primarily on mega-influencers with massive followings, the emphasis today has shifted toward authentic, long-term partnerships with micro-influencers (typically 5,000 to 100,000 followers). These influencers often maintain stronger relationships with their communities and deliver higher engagement rates.

A growing trend in influencer marketing is the use of AI influencers—digital personalities powered by artificial intelligence. These virtual influencers allow for precise brand control and are always available. But this raises an important question: Can a perfectly curated digital persona truly build the kind of authentic connection that real consumers expect from human influencers?

People are often more compelled to make a purchase when a charismatic or relatable individual gives them good reasons to do so. Whether it’s through a detailed tutorial or an unboxing followed by a review, influencers present products in a genuine light and help drive traffic to your website.

Summary

The digital marketing trends presented here aren’t just for large corporations. Individuals and small businesses can also benefit from online marketing tips to improve their web presence and increase sales. If you’re just getting started and unsure where to begin, we recommend starting with the online marketing basics.

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