How to delete a Netflix account and user profiles

If you’ve got a Netflix subscription, you can easily make changes to your account online. You can delete individual profiles in just a few clicks, and you can cancel your membership at any time too. There’s no notice period. Just follow the steps below, and your account will be cancelled at the end of your current billing period. Netflix automatically deletes cancelled accounts after ten months. If you want your account deleted sooner, you’ll need to write to Netflix using your registered email address.

In the app

1. Open the Netflix app and sign in.
2. Tap on the pencil icon in the top right corner, then on the profile you want to delete.
3. If you’re already logged in to a profile, tap on the ‘More’ hamburger icon and select ‘Manage Profiles’.
4. Select the profile you want to delete and tap on ‘Delete Profile’.
5. Tap on ‘Delete Profile’ again on the next screen to confirm.

In a browser

1. Sign into Netflix.
2. Click on ‘Manage Profiles’.
3. Select the profile you want to delete.
4. Click on ‘Delete Profile’.
5. In the new window, click on ‘Delete Profile’ again to confirm.

When you sign up to Netflix, you can create up to five profiles within your account and share them with family and friends. Creating separate profiles allows each user to configure their own preferences and benefit from personalised viewing recommendations. If someone you’ve created a profile for decides they no longer want to use Netflix, you can delete or transfer their profile in just a few steps.

Perhaps you want to cancel your subscription and try out an alternative to Netflix instead. No problem – Netflix have made the cancellation process very straightforward. If you choose to cancel, your subscription will stopat the end of your current billing period. Netflix will then automatically delete your account after ten months. This makes it easier to take out a new subscription. If you want Netflix to delete your account before the ten months are up, you just need to contact them by email. We’ve provided detailed instructions below.

Here’s how to delete a Netflix profile:

Step 1: Open the Netflix app and log in.

Step 2: Tap on the pencil icon in the top right corner to open your user profile settings, and select the profile you want to delete.

Step 3: If you’re already logged in to a profile, tap on the ‘More’ hamburger icon and select ‘Manage Profiles’. Select the profile you want to delete.

Step 4: Tap to edit the profile, then tap on the ‘Delete Profile’ button.

Step 5: A new screen will open, asking whether you’re sure about deleting the profile. Tap on ‘Delete Profile’ to confirm.

Step 5: Click on the ‘Delete Profile’ button.

Step 6: A confirmation window will appear. Click on ‘Delete Profile’ again to confirm.

Step 3: You should now receive an email confirming the cancellation. Your subscription will run until the end of your current billing period – the date will be shown in your billing details. Netflix will delete your account ten months after the cancellation date, but if you log back in before this, you can restart your membership.

Step 4: If you want Netflix to delete your account as soon as you’ve cancelled your membership, simply write to privacy@netflix.com. Note that you have to send the email from the address you used for your Netflix account. Your account will be deleted as soon as your subscription ends. If you want it deleted even earlier than this, you need to say so in your email.