Online marketing and measuring success go hand in hand. If you want your marketing measures to be worth­while and con­trib­ute to the company’s long term success in a sus­tain­able manner, then you need to be able to identify exactly if and when a campaign is per­form­ing well. And if this is not the case, then you need to find out why and what needs to be optimised. Each marketing strategy requires a com­mit­ment of resources. It doesn’t matter whether these are of a financial or personnel kind, their use must prove to be worth their while, i.e. the return on in­vest­ment (ROI) must be positive.

The approach to Instagram is in no way different. You might be familiar with soph­ist­ic­ated analysis functions from other social networks, and Instagram has also in­teg­rated its own analysis function. We'll show you what valuable in­form­a­tion Instagram Insights can provide you and what other Instagram analysis tools you can use.

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Which KPIs are relevant?

If you want to be suc­cess­ful on social media, whether on Instagram, Facebook or Twitter, you should keep an eye on the so-called Key Per­form­ance In­dic­at­ors (KPIs). These provide an in­dic­a­tion of the progress made towards the marketing goals set. Marketing measures should also be monitored in the social media sector: Does the content strategy work? Is community man­age­ment effective? Which is the right in­flu­en­cer for my brand? For Instagram users, there are four areas: the success of a post, the success of the entire account, the results of Instagram Stories (the format around short-lived videos and images), and the success of ad­vert­ise­ments.

KPIs for in­di­vidu­al posts

  • Im­pres­sions: Instagram uses the term “im­pres­sions” to describe how often users have seen the post - re­gard­less of whether they are followers or users who have reached the post in other ways. Even if users see the post several times, the system considers this as im­pres­sions.
  • Reach: Multiple im­pres­sions by the same user are excluded from the range. This KPI therefore shows how many people you have actually reached with each post.
  • En­gage­ment: Post in­ter­ac­tions are an important measure of success. If users leave likes and comments, this is a good sign that the strategy is working. An en­gage­ment rate is often cal­cu­lated as well. This indicates how strongly your followers interact with a post. The rate is cal­cu­lated by dividing the collected in­ter­ac­tions by the number of followers.

Success measures for Instagram Stories

  • Im­pres­sions: How often was the story viewed? Re­pe­ti­tions by the same user are also included here. If a user has viewed a story several times, this indicates an in­ter­est­ing post.
  • Reach: The reach of Instagram Stories also shows how many people or accounts you can reach with your posts. The ratio between the number of your followers and the range of your posts and stories is also in­ter­est­ing.
  • En­gage­ment: Likes do not play a role in Stories. Instead, you can see how often users skipped in­di­vidu­al parts of the story or even skipped the whole sstory. If the number is par­tic­u­larly high, this isn’t a sign of good content. The opposite is true for tap backs, i.e. in­ter­ac­tions in which users have looked at a part of the story again. Another way to analysze is to see how often the user swiped up. You can use these actions, for example, to present your website to users. However, it is also possible that users send you direct comments on the story.

Measured values for the Instagram account

  • Channel growth: Re­gard­less of the success of in­di­vidu­al posts, it is in­ter­est­ing to observe the Instagram account’s growth. This way, you notice quite early when your follower numbers stop in­creas­ing or de­creas­ing. Do strategies and campaigns need to be adapted?
  • Hashtag usage: Similar to Twitter, Instagram’s reach is increased to a large extent through the correct use of hashtags. For this, it is important to track the use of these hashtags. If you create your own hashtag, you should also monitor how much it is used by others.

KPIs for Instagram ads

  • Click-through rate: In paid ads, Instagram allows companies to place links on their website. The number of website clicks indicates how in­ter­est­ing the post was. How many users wanted to know more about the offer?
  • Con­ver­sions: In the end, it’s often (but not always) the revenue you get from an ad that counts. Did the visitor make a purchase after visiting your website or did the user at least leave an e-mail address for further marketing measures?

Instagram analysis: Instagram Insights

If you change from a standard personal Instagram account to a business one, you will auto­mat­ic­ally have access to the in­teg­rated Instagram stat­ist­ics function. With this, the social network is giving its users the op­por­tun­ity to learn more about their followers, and also all users who react to their uploaded pictures and videos.

There is a lot of different data available. You can find out about users’ basic demo­graph­ic in­form­a­tion: Who are the followers? Is your audience made up of mostly men or women? What is the average age of the users who like your posts? What is their geo­graph­ic location? Ad­di­tion­ally, you can also get a better insight into how well in­di­vidu­al posts have performed. Which posts achieved the most im­pres­sions, and which photos or videos generated the most in­ter­ac­tions in the form of comments and likes?

How do you access the Instagram analysis?

You can see whether your business account is set up (read about how to do this in our article on Instagram for business by checking to see if there is a bar chart symbol on your own Instagram account. Clicking on this symbol will bring you directly to the Instagram analysis section for business clients. At first you will see the account stat­ist­ics from the last seven days. Along with im­pres­sions, reach, and profile views, you can also view the most popular posts and get more in­form­a­tion on followers. Bear in mind that Instagram assesses the most popular posts based on im­pres­sions and not in­ter­ac­tions.

While the Instagram stat­ist­ics relating to reach and im­pres­sions are the­or­et­ic­ally available after a single like or click, in reality you actually need at least 100 followers to be able to access stat­ist­ic­ally relevant in­form­a­tion on your demo­graph­ic.

Instagram stat­ist­ics for posts

It is also possible to view the stat­ist­ics of an in­di­vidu­al post. Un­der­neath each picture and video in a business account, there is the option of clicking on ‘View Insights’. Here is where you will find in­form­a­tion relating to im­pres­sions, reach, and number of in­ter­ac­tions. If you have used the Instagram ad feature in order to push a post, you will be able to view the figures for the original photo/video, as well as those for the “ar­ti­fi­cially pushed” one. A help feature briefly explains what these numbers are about.

Instagram follower stat­ist­ics

In addition to the per­form­ance of your own posts, an Instagram follower analysis is also part of the stat­ist­ics function. Alongside pure follower numbers, Instagram also provides com­pre­hens­ive in­form­a­tion on the demo­graph­ic of your followers, including:

  • Age
  • Gender
  • Location

Most busi­nesses are aware of who their potential target group is, and therefore will not encounter any major surprises here. However, it is still in­ter­est­ing to observe how a following on Instagram differs from that of Facebook. Getting this insight can raise questions such as: Do I need to optimise my Instagram strategy to better suit the platform? Should I design my content and ad­vert­ise­ments dif­fer­ently from those on Facebook?

These stat­ist­ics on followers also answer questions like: when are your followers online and, on average, how much time do they spend on the app? Among other things, this may lead to you re­con­sid­er­ing your posting rhythm and your content planning to suit this new in­form­a­tion. Despite the new algorithm, the Instagram feed still has a tendency to swallow up new posts on a daily basis, leading to many followers never even seeing them. It’s much better to know exactly when the bulk of your followers are online, and to measure the Instagram reach to track success or failure more easily. 

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6 al­tern­at­ive Instagram analysis tools for measuring success

Thanks to the stat­ist­ics functions, an analysis within the platform is possible, similar to Facebook. Instagram analysis is a handy feature that gives a com­pre­hens­ive overview of the most important stat­ist­ics and figures. But to gain an even more com­pre­hens­ive and detailed analysis, many companies utilisze ad­di­tion­al Instagram tools.

The ever-growing sig­ni­fic­ance of Instagram in the online marketing sector has meant that there are now many special Instagram analysis tools available from a wide selection of providers. These third party providers offer con­veni­ent user in­ter­faces, with which it is possible to analysze user data, as well as track entire campaigns and pick out the best hashtags. As a marketer, this allows you to discover how well or how badly Instagram marketing campaigns are doing – and how they can be improved.

Icon­o­square

One of the best-known analytics and man­age­ment platforms for Instagram is Icon­o­square, formerly known as Statigram. The tool offers a dashboard for all Instagram activ­it­ies, reads through a feed, and follows new in­ter­ac­tions and comments. This allows users to track their follower numbers on a daily basis, keep an eye on growth and decline, and identify their top followers.

Ad­di­tion­ally, it is possible to analyse posts, compare recent posts with older ones, and identify the best hashtag com­bin­a­tions and the ideal time to post. Checking out the com­pet­i­tion is also possible with Icon­o­square – with the help of the search function you can track the profile or in­di­vidu­al hashtags of com­pet­it­ors.

New customers can register on the website and avail of a free 14-day trial. Once this is over, you have a choice of several different packages, ranging from Plus to En­ter­prise.

Ad­vant­ages Dis­ad­vant­ages
Possible to manage several accounts Fee-based
Content man­age­ment directly via the platform  
Can plan posts in advance  
Can monitor the com­pet­i­tion  

The most important features:

  • Available as an app
  • Com­pet­i­tion mon­it­or­ing
  • Pub­lish­ing function with advance planning
  • Hashtag mon­it­or­ing
  • Tips on best time to post

Squarelov­in

Squarelov­in is a platform for the or­gan­isa­tion of user-generated content, but also acts as a good free analytics tool for Instagram. Squarelov­in users get a clear overview of their followers, account growth, and how posts perform. The tool measures user en­gage­ment and analyses the exact per­form­ance of all posts, both in­di­vidu­ally and overall. As is the case with other tools, the results of these analyses opens up the pos­sib­il­ity of further op­tim­isa­tion. It’s possible to identify the best time for uploading new posts and find out what the ideal filters and hashtags are. Squarelov­in analyses the complete history of an account and draws attention to par­tic­u­larly good posts.

Ad­vant­ages Dis­ad­vant­ages
Free More a service for content curation
Help with planning posts  

The most important features:

  • Content curation
  • Filter use analysis
  • Monthly Instagram analysis
  • Tips on best time to post
  • Copyright man­age­ment

Keyhole

With Keyhole, you have the pos­sib­il­ity to monitor both your Instagram account and hashtags. The service compiles clear graphs of posts and user en­gage­ment and shows the most suc­cess­ful self-created posts and hashtags used. Keyhole offers automatic reports, com­pet­i­tion mon­it­or­ing, finds in­flu­en­cers, and displays demo­graph­ic Instagram follower stat­ist­ics. Keyhole also suggests the best time to publish your posts. All stat­ist­ics are delivered in real-time. The service comes in different price classes and provides users with a free trial period. In addition to Instagram, Keyhole also enables you to analyse your Twitter and Facebook accounts.

Ad­vant­ages Dis­ad­vant­ages
Veri­fic­a­tion of hashtags Re­l­at­ively expensive
Com­pet­it­or analysis  
In­flu­en­cer marketing  
Also for Facebook and Twitter  
Real-time analysis  

The most important features:

  • In­flu­en­cer marketing
  • Tips on best time to post
  • Com­pet­i­tion mon­it­or­ing
  • On­board­ing via telephone
  • In addition to Instagram, Twitter & Facebooks are also supported

Klear

In order to measure your own Instagram range, you can use Klear. The fee-based tool is actually intended to locate in­flu­en­cers on social media, but also offers free tools. Klear analyses how committed the followers are to your content and provides in­form­a­tion about demo­graph­ics and user interests. In addition, Klear cal­cu­lates an in­flu­en­cer score: How much do you influence people compared to others? To do this, you can add other social media to in­vest­ig­ate your influence beyond Instagram. The free test gives good insight. But in order to practice real in­flu­en­cer marketing, you need to invest in the premium offer.

Ad­vant­ages Dis­ad­vant­ages
Free tools Instagram stat­ist­ics is a by-product
In­flu­en­cer marketing  
Cross channel analysis  

The most important features:

  • In­flu­en­cer marketing
  • In­flu­en­cer score
  • Cross channel analysis
  • ROI analysis
  • Follower demo­graph­ics

Union Metrics

Union Metrics addresses pro­fes­sion­al marketing agencies. The service is not only suitable for Instagram stat­ist­ics, but also supports users in campaigns on all kinds of social media. The scope also includes detailed analyses of your own accounts as well as that of the com­pet­i­tion. The re­l­at­ively high cost is not sur­pris­ing, as the offer is mainly aimed at marketing pro­fes­sion­als. Union Metrics also offers a free Instagram account checkup, which provides in­form­a­tion on the best times to publish posts, stat­ist­ics on hashtags, and account in­form­a­tion.

Ad­vant­ages Dis­ad­vant­ages
Free checkup tool Re­l­at­ively high costs
Analyses of many social media networks  
Com­pet­it­or analysis  
Cross channel analysis  

The most important features:

  • Campaign analysis
  • Cross channel
  • Com­pet­i­tion mon­it­or­ing
  • Market analysis

Plann

The Instagram statistic app, Plann, is intended for users who want to appear more pro­fes­sion­al with their Instagram account. The app not only reveals the best times to publish images, but also an analysis of the most suc­cess­ful colour schemes: Which colour scheme is par­tic­u­larly popular with your followers? A com­pet­it­or analysis is also included. But Instagram stat­ist­ics isn’t the only thing the app can do. Plann also helps you post images and stories, lets you organise past posts, and provides a planning feature for future posts. A very minimal version of Plann is free. In addition, you can choose from three different fee-based offers.

Ad­vant­ages Dis­ad­vant­ages
Available as an app Real analyses only available in fee-based packages
Free beginner version  
Colour scheme analysis  
Support when posting images & stories  

The most important features:

  • Colour analysis
  • Com­pet­i­tion mon­it­or­ing
  • Planning & managing posts
  • Instagram strategies
  • Tips on best time to post

Instagram analysis tools at a glance

Some of these services have different content focuses and offer different features. You can find out which service is the right one for you thanks to our table.

  Multiple profiles Demo­graphy Cross channel Com­pet­it­or analysis Hashtag analysis Help with planning posts App Free offer
Icon­o­square
Squarelov­in
Keyhole  (+ Premium version)
Klear  (+ Premium version)
Union Metrics  (+ Premium version)
Plann  (+ Premium version)

Instagram in the marketing mix: social media mon­it­or­ing tools

Instagram is now no longer a niche marketing channel and part of many larger social media mon­it­or­ing solutions. Among these, the best known ones are So­cial­bakers and Hootsuite. The handy thing about a tool that caters for more than just one social media channel is that it allows for a direct com­par­is­on of per­form­ances across all platforms.

Nowadays in the online marketing sector, it is the case that com­pre­hens­ive mon­it­or­ing tools are in­dis­pens­able, forming the basis of every social media marketing strategy. They allow you to acquire valuable in­form­a­tion about your audience and to get to know your followers better. Tools like this also help to optimise your strategy, prepare posts better, as well as make these posts more prominent.

A different analytics strategy is required when we are dealing with non-organic reach but with reach that is paid for, i.e. ad­vert­ise­ments. You can read about how to advertise on Instagram, as well as how to measure and optimise the per­form­ance of Instagram ads in the next part of the series.

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