Gone are the days when marketing mixes would come to fruition without the aid of social media. And no other network is able to fuse aspects like brand building, customer loyalty, and repu­ta­tion man­age­ment as ef­fect­ively as Facebook. One of the factors that explains Facebook’s success in this sector is its extensive coverage of many different demo­graph­ics, which in turn offers the social network many different options for ad­vert­ising. But not just any blind approach will do: in order to truly profit from Facebook as a marketing tool, campaigns need to be thought­fully planned and carried out. We’ve put together eight of the best Facebook marketing tips that will help you optimise your ad­vert­ising presence:

1. The nuts and bolts of ad­vert­ising on Facebook

The true key to success for marketing on Facebook is a pro­fes­sion­al Facebook fan page. Setting up a page is a process that should not be rushed. First and foremost, make sure that all of your company’s or busi­ness's ap­pro­pri­ate in­form­a­tion has been made available. In addition to the location and opening times, aspects like the product range or your company story may be of par­tic­u­lar interest to some visitors. A full profile complete with relevant back­ground in­form­a­tion and high quality photos makes your site appear more reputable and leaves visitors with a good first im­pres­sion. Profile and title images are of es­pe­cially great im­port­ance and should be fitted with proper res­ol­u­tion and size.

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2. Weaving a web             

If you wish to in­cor­por­ate Facebook into your online marketing mix is your wish, then aiming for synergy by ensuring that all the ad­vert­ising channels are in sync should be your goal. This means making sure that all channels have been properly linked; a reference to the company’s main web presence is also ab­so­lutely crucial. Following these steps generates social signals, which are of great sig­ni­fic­ance for search engines like Google and fur­ther­more assist with search engine op­tim­isa­tion efforts. An active comment section and a bustling share counter suggests relevance–both to Google as well as site visitors. Content needs to be easy and quick to share and should always inform users which social media platform is in question. Some of the most common features are:

  • share buttons (social plugins)
  • links to in­di­vidu­al channels via buttons
  • Facebook page plugins
  • RSS Feeds and book­mark­ing services

3. Mind the mobile             

According to the latest figures, Facebook is getting close to having 2 billion active users. Over half of these access Facebook ex­clus­ively via their mobile devices. Aside from demon­strat­ing the social network’s in­cred­ible reach, these numbers further highlight the im­port­ance of mobile op­tim­isa­tion for social media, and ensuring high quality layouts and photos is the first step. Facebook provides tips on dimension specs for profile and cover pictures. Once you have ensured that all pictures have been well laid out, the next step is to check that your texts and back­ground images are of ap­pro­pri­ate length and dimension. As is the case with most media forms today, mobile users have a very limited attention span, with the general user approach here being: scroll on if the content isn’t attention grabbing or im­me­di­ately sat­is­fy­ing. Following this rule of thumb, all posts should aim to be as succinct as possible and in­cor­por­ate appealing imagery.

4. Boosting fan en­gage­ment

What de­term­ines the success of a fan page? Is it the number of likes? Not exactly. This is due to the fact that getting ‘likes’ only boosts a fan page’s presence when those users are actually active. Un­ortho­dox Facebook ad­vert­ising practices, like pur­chas­ing Facebook likes, therefore are of no help. Instead, your goal should be to court as many fans as possible and, at the same time, motivate them to interact with your content and each other. The best way of in­creas­ing your fans’ en­gage­ment rates is to always provide in­ter­est­ing and, above all, relevant content. Keeping an eye on current trends in your fan community and reacting quickly to internal changes is rewarded by an increase of fans and a broader overall ad­vert­ising reach.

5. Com­mu­nic­a­tion and in­ter­ac­tion

Having your own Facebook page proves an ideal outlet for sharing in­form­a­tion and news about your company or business, but there is more to operating an effective fan page than merely shelling out post upon post about relevant updates. Re­spond­ing to requests and creating dialog not only adds value for Facebook users: it also strengthens customer loyalty. In­creas­ing in­ter­ac­tion with fans can also be achieved through surveys or online sweepstakes. And including fans into the decision making process not only builds trust, it helps provide valuable in­form­a­tion on what customers expect from your business.

6. The right timing

Es­sen­tially, Facebook ad­vert­ising is a 24/7 operation. But thanks to a host of practical social media man­age­ment tools that are able to time the pub­lic­a­tion of posts, those in charge of social media are spared from being glued to their computer monitors around the clock. Proper timing is key when it comes to devising a useful Facebook marketing scheme. In order to achieve the maximum vis­ib­il­ity, posts should be made public at times when the highest number of fans are online. Con­sist­ency also plays an important role: abandoned pages that are no longer kept up-to-date deliver an un­pro­fes­sion­al and dis­or­gan­ised ap­pear­ance. Em­pir­ic­ally es­tab­lished figures and studies can also aid in your op­tim­isa­tion endeavors. Those looking for extra assurance can employ the help of useful tools, like Fanpage Karma.

7. Videos are the new selfie

Using videos on Facebook is a task worth the effort involved due in part to the in­tro­duc­tion of Facebook’s new video player (this also includes the auto play function). Videos also assist in creating an emotional con­nec­tion to their viewers and help carve out a more pro­fes­sion­al rep­res­ent­a­tion of products and services on offer. This ad­di­tion­al content in turn generates more attention among target groups and provides fertile ground for viral video hits, recent examples being the Ice Bucket Challenge or the Harlem Shake.

8. Ad­vert­ising with Facebook

If unable to reach the desired number of fans through organic measures, then paid ad­vert­ising methods also remain viable options on Facebook. With the help of Facebook ads for busi­nesses, and companies alike are able to target specific groups and ease in in­di­vidu­al content into their field of view. Popular means for such ad­vert­ising include page ‘like ads’ or ‘page post ads’. Ad­di­tion­al in­form­a­tion on that matter can be found in our digital guide series here.

Choosing the right marketing mix

Facebook is a highly in­flu­en­tial platform and has the power to sub­stan­tially increase your company or busi­nesses’ reach. It’s important to remember, however, that social media marketing in general should be a component of a broader marketing mix. As is the case with other social networks, this reach is only ‘on lend’, as at the end of the day it's Facebook, and not you or your marketing team that really calls the shots in this game.

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