More than 280 billion emails are sent every day—most of them in a pro­fes­sion­al context. If you have lots of unread messages piled up and want more or­gan­isa­tion for your Outlook mailbox, why not try Outlook’s rules? These automatic rules for sorting incoming and outgoing messages can help to keep your inbox organised and keep you up to date. We show you how to create Outlook rules, both with and without a template.

How to create Outlook rules quick guide

  1. Open the Start tab and click on Rules under Move.
  2. Select the Manage Rules & Alerts option.
  3. Click on New rule to create in­di­vidu­al rules or on Change rule to edit an existing rule.
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How to create Outlook rules

With Outlook, you can easily create email rules using preset choices. To start the Rules Wizard, follow these steps.

Step 1: Navigate to the Start tab and click the Rules button in the Move panel.

Image: Outlook menu: Start tab
The Rules button in the Move menu

Step 2: Select the Manage Rules & Alerts option. Outlook will then open the Rules and Alerts dialog box.

Image: Outlook menu: Manage Rules & Alerts option
You can create rules in Outlook to configure sorting and no­ti­fic­a­tion features.

Step 3: Click on the New Rule… button in the E-mail Rules menu to start the Rules Wizard.

Image: Outlook: The Rules and Alerts dialog box
The Rules and Alerts dialog box displays all Outlook rules that have already been con­figured.

With the Rules Wizard, you can create Outlook rules to fit your pref­er­ences and needs, with or without a template.

Create an Outlook rule without a template

The Rules Wizard allows you to create in­di­vidu­al email rules based on pre­defined modules. First, you need to consider whether you want to create an inbox rule or an outbox rule.

Inbox rules

Inbox rules are applied to the messages you receive, provided they meet the con­di­tions you define. To create an inbox rule without a template, follow these steps.

Step 1: Under Start from a blank rule, select Apply rule on messages I receive and click Next.

Image: Outlook Rules Wizard
More details are located in the lower window of the Outlook Rules Wizard.

Step 2: Outlook will now ask you which condition(s) you want to attach to your inbox rule. To do this, the Rules Wizard offers the following options. Select at least one condition:

  • From people or public group
  • With specific words in the subject
  • Through the specified account
  • Sent only to me
  • Where my name is in the To box
  • Marked with im­port­ance
  • Marked with sens­it­iv­ity
  • Flagged for action
  • Where my name is in the Cc box
  • Where my name is in the To or Cc box
  • Where my name is not in the To box
  • Sent to people or public group
  • With specific words in the body
  • With specific words in the subject or body
  • With specific words in the message header
  • With specific words in the recipient’s address
  • With specific words in the sender’s address
  • Assigned to category category

If required, you can combine several con­di­tions.

Image: Outlook Rules Wizard: Selecting conditions
Here, we specify that the rule will only be applied to incoming mails if there are specific words in the subject line of the message.

Step 3: Edit the selected condition(s) according to your needs or your personal wishes by clicking on the blue high­lighted word groups in the rule de­scrip­tion.

Image: Outlook Rules Wizard: Editing the rule condition
In this example, we specify ‘invoice’ as the keyword for the condition.

Click Add:

Step 4: Specify what should happen to messages that meet the condition(s) you have defined. You can choose one or more of the following actions:

  • Move it to a specified folder
  • Assign it to a category
  • Delete it
  • Per­man­ently delete it
  • Move a copy to a specified folder
  • Forward it to people or public group
  • Forward it to people or public group as an at­tach­ment
  • Redirect it to people or public group
  • Have the server reply using a specific message
  • Reply using a specific template
  • Flag message for follow up at this time
  • Clear the Message Flag
  • Clear message’s cat­egor­ies
  • Mark it with im­port­ance
  • Print it
  • Play a sound
  • Mark it as read
  • Stop pro­cessing more rules
Image: Outlook Rules Wizard: Selecting an action
A copy will be made of all incoming messages that meet the condition, and these will be stored in a specific folder in the inbox.

Step 5: Edit the selected action(s) by clicking on the blue high­lighted word groups in the rule de­scrip­tion.

Image: Outlook Rules Wizard: Selecting the destination folder
In this example, we select the folder ‘Invoices’ as the des­tin­a­tion folder for the copies.

Click OK.

Step 6: Define ex­cep­tions if required. You can also choose from the con­di­tions listed above. Once again, you can combine several con­di­tions together.

Image: Outlook Rules Wizard: Selecting exceptions
Here, we have created an exception for a specific sender address. Incoming messages from this sender are not subject to the inbox rule.

Step 7: Configure the con­di­tions for an exception by clicking the blue phrases in the rule de­scrip­tion. Click on Next.

Step 8: Give your new inbox rule a name and specify whether to apply the rule ret­ro­act­ively to all messages in the inbox folder. Activate the rule by ticking the cor­res­pond­ing box and clicking Finish.

Image: Outlook Rules Wizard: Setting up rule options
Check the rule de­scrip­tion before ac­tiv­at­ing the incoming message rule.

Your new inbox rule will now appear in the Rules and Alerts dialog box. Close it by clicking on Apply.

Image: Outlook Rules Wizard: Rules and Alerts dialog box
In the Rules and Alerts dialog box, you can get an overview of all the rules that have been created.
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Outbox rules

Outgoing mail rules apply to all messages you send, provided they meet the con­di­tions you define. To configure an outgoing mail rule, follow these steps.

Step 1: Under Start from a blank rule select Apply rule on messages I send.

Image: Outlook Rules Wizard: Rule selection
Outgoing mail rules take effect when sending messages.

Click Next to start the con­fig­ur­a­tion process.

Step 2: Define con­di­tions for your outgoing mail rule. Outlook gives you several options to choose from, and you can also combine them.

  • The message contains certain keywords in the subject line
  • The message was sent from a specific account
  • The message has been assigned a specific priority
  • The message was sent to a specific person or group
  • The message contains certain keywords in the text
  • The message contains certain keywords in the subject or text
  • The message contains certain keywords in the recipient address
  • The message has been assigned to a specific category
  • The message contains an at­tach­ment
  • The message has a certain size (in kilobytes)
  • The message uses a specific form
  • The message has certain document or form prop­er­ties
  • The message is a meeting request or update
  • The message was sent from a specific RSS feed
  • The message was sent from any RSS feed
  • The message cor­res­ponds to a specific form type

If required, you can link several con­di­tions together.

Step 3: Edit the condition(s) you have selected by clicking on the word groups high­lighted in blue in the rule de­scrip­tion. Then click on Next.

Step 4: Specify which action Outlook should perform with messages that meet the con­di­tions you define. Select as many of the options as you wish.

Step 5: Edit the selected action(s) in the rule de­scrip­tion and click Next.

Step 6: Define ex­cep­tions (if necessary). You can choose from the same con­di­tions that are listed in step 2.

Step 7: Name the rule and specify whether it should be replied ret­ro­act­ively to all messages in your inbox folder. Tick Activate this rule and complete the con­fig­ur­a­tion by clicking Finish.

Your outgoing mail rule now appears in the Rules and Alerts dialog box. Click Apply to close the window.

Create Outlook rules with a template

Outlook offers pre­con­figured templates for the most common email rules. A total of 8 rule templates are available in the ‘keep track’ and ‘keep up to date’ cat­egor­ies. The con­fig­ur­a­tion process is similar to the procedure described above:

Step 1: Select the desired rule.

Step 2: Adjust the rule de­scrip­tion according to your re­quire­ments.

Step 3: If necessary, add ad­di­tion­al con­di­tions or define ex­cep­tions.

Step 4: Name the rule and click Finish.

Move messages from a specific sender to a folder

This template is an inbox rule that moves all the messages that someone sends to a specific des­tin­a­tion folder.

Image: Outlook Rules Wizard: Selecting rule templates
Rule template for moving messages from a specific sender.

To auto­mat­ic­ally move messages coming from a par­tic­u­lar email address, the email address needs to be stored in your address book.

Tip

Find out how to transfer address in­form­a­tion to your Outlook address book in this article about importing Outlook contacts.

Image: Outlook Rules Wizard: Selecting addresses
Dialog window for selecting a sender address

Move messages with certain words in the subject to a folder

Use this template to create an Outlook rule that auto­mat­ic­ally moves messages with certain keywords in the subject to a des­tin­a­tion folder.

Image: Outlook Rules Wizard: Selecting rule template
You can customise the keywords and the des­tin­a­tion folder by clicking on the word groups high­lighted in blue in the rule de­scrip­tion.

Move messages sent to a public group to a folder

Select this rule template to auto­mat­ic­ally move messages addressed to one of your public groups to a folder in your mailbox.

Image: Outlook Rules Wizard: Selecting rule template
Select the desired group and the des­tin­a­tion folder by clicking on the word groups high­lighted in blue in the rule de­scrip­tion.

Mark messages from a specific person for tracking

This inbox rule ensures that messages sent by a person or group you specify are auto­mat­ic­ally flagged for tracking.

Image: Outlook Rules Assistant: Flag messages
Adjust the sender address and tracking time in the rule de­scrip­tion to suit your re­quire­ments.

Emails that you have flagged for tracking will appear in your task overview.

Tip

The tracking feature is useful for being reminded of messages that you want to reply to at a later time.

Image: Outlook Rules Wizard: Flagging a message
You can limit the tracking to different time periods, such as today, tomorrow, this week or next week.

Move RSS items from a specific RSS feed to a folder

Use this rule template to sort RSS feeds you’ve sub­scribed to. Elements of the selected RSS feed are auto­mat­ic­ally moved to a des­tin­a­tion folder of your choice.

Image: Outlook Rules Wizard: Selecting rules with RSS items
Rule template for auto­mat­ic­ally moving RSS feeds.

If you’ve sub­scribed to RSS feeds, the titles of those feeds will be displayed in the RSS Feeds dialog box.

Image: Outlook Rules Wizard: Selecting the RSS feed
Your RSS feed will appear under Select RSS Feeds.

Viewing a message from a specific person in the New Item Alert window

Use this rule template to define text that should be displayed in the New Item Alert window when messages from a specific sender are received.

Image: Outlook Rules Wizard: Selecting rule templates
Rules for incoming alerts
Image: Outlook Rules Wizard: Notification text dialog box
Enter an alert message of any length into the specified field.

Play a sound when messages from a specific person are received

You can use this rule template to play different beeps when you receive messages from different people.

Image: Outlook Rules Wizard: Selecting rule template
Rule template for custom signal tones

Specify a person or group of people from your Outlook address book and assign a sound file to them on your hard disk. In the Windows media files, you’ll find a range of signal tones for email no­ti­fic­a­tions. Al­tern­at­ively, you also have the option of using your own audio files.

Send an alert to my mobile device when I receive messages from a specific person

With this rule template, you can keep track of your inbox on the go. Receive email alerts from selected contacts via a mobile device.

Image: Outlook Rules Wizard: Selecting rule templates
In order to use this feature, you need a separate email address for your mobile device.

How to edit an Outlook rule

You can also edit existing Outlook rules in the Rules and Alerts dialog box. Follow the steps below:

Step 1: Select the Outlook rule that you want to edit.

Step 2: Click on Change rule and select Edit rule settings … in the context menu. Outlook will then open the selected email in the Rules Wizard.

Image: Rules and Alerts dialog box
The Change Rule button opens a context menu where you can change the rule or rename the rule.

Step 3: Modify the Outlook rule in the Rules Wizard. Similar to creating a new rule, you can add con­di­tions or ex­cep­tions. You can also edit the rule de­scrip­tion too.

Step 4: Confirm the ad­just­ments by clicking on OK.

Then close the Rules and Alerts dialog box by clicking Apply.

If you want to delete an Outlook rule you have created, mark it and then click Delete. The rule is deleted as soon as you have accepted the changes in the Rules and Alerts dialog box.

Tip

Find more useful tips for Outlook in other articles in our Digital Guide. For example, you can learn how to set Outlook as your default mail client, add a new account to Outlook, add an Outlook mailbox or share your Outlook calendar and ap­point­ments.

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