Fa­cil­it­at­ing contact is often a primary goal when planning the user ex­per­i­ence for a website. One of the most direct ways to do so is through a contact form. For WordPress sites, there are now countless form plugins that let you create a WordPress contact form easily. But what features should the plugin offer, and which WordPress form plugins are currently the best?

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What features should a WordPress form plugin have?

Depending on your needs, different features are required for a WordPress contact form. The most important and commonly used ones include:

  • Different field types: In addition to standard fields like text input and email address, special field types such as file uploads are often needed. A wide selection of field types gives you more flex­ib­il­ity to collect all the necessary in­form­a­tion via your contact form.
  • Con­di­tion­al fields: Sometimes it’s necessary to show a field only under specific con­di­tions. For example, should the form display an ad­di­tion­al field only when a certain value is selected in another field? In this case, the field needs con­di­tion­al logic.
  • Email no­ti­fic­a­tions: When users submit the form, the plugin sends a no­ti­fic­a­tion with the submitted data to des­ig­nated re­cip­i­ents.
  • Drag-and-drop editor: If you don’t have coding skills, a drag-and-drop or WYSIWYG editor is a big advantage. You can simply drag and position the fields where you want them. Most editors also allow you to adjust colours and layout.
  • Spam pro­tec­tion: Opening your inbox to hundreds of spam messages can be frus­trat­ing and time-consuming. That’s why it’s essential to configure your WordPress contact form with reliable spam pro­tec­tion to block bots ef­fect­ively.
Note

To make your WordPress contact form GDPR-compliant, users must consent to the storage and use of their data via a tick box before sub­mis­sion. This also applies to comment forms. If you don’t want to use the comment feature, you can disable comments in the WordPress backend.

Data pro­tec­tion and WordPress form plugins

When using WordPress contact form plugins, data pro­tec­tion plays a crucial role. Since contact forms often collect personal data such as names, email addresses, and message content, it’s important that both website operators and users are aware of their re­spons­ib­il­it­ies under data pro­tec­tion law. Com­pli­ance with the General Data Pro­tec­tion Reg­u­la­tion (GDPR) is essential in this context.

This includes not only the secure storage and pro­cessing of collected data, but also providing users with trans­par­ent in­form­a­tion about what data is being collected and for what purpose. A well-im­ple­men­ted contact form plugin should therefore include an option for obtaining the user’s explicit consent—typically via a tick box in­dic­at­ing that their data will be processed. In addition, all trans­mit­ted data should be encrypted to protect it from un­au­thor­ised access.

Top WordPress contact form plugins at a glance

If you want to create a contact form in WordPress, you’ll quickly find yourself faced with a huge selection of WordPress form plugins in the official re­pos­it­ory. But which plugins are best suited for building a form in WordPress? In this section, we take a closer look at four of the most popular contact form plugins.

Contact Form 7

Image: Screenshot of the Contact Form 7 WordPress plugin
Contact Form 7 is one of the most popular WordPress contact form plugins; Source: https://wordpress.org/plugins/contact-form-7/

Contact Form 7 is the most popular contact form plugin and for many reasons. For one, the plugin is com­pletely free. In addition, the de­velopers of Contact Form 7 provide extensive doc­u­ment­a­tion, a FAQ page, a dedicated support forum, and an official website to assist users. On top of that, the plugin is included by default in many premium WordPress themes.

Image: Screenshot of the Contact Form 7 interface
Thanks to its min­im­al­ist interface, Contact Form 7 makes it easy to quickly create a WordPress contact form.

The interface of Contact Form 7 is very simple, yet it offers extensive func­tion­al­ity.

Key features of Contact Form 7

  • Unlimited forms
  • Supports various field types: quiz, file upload, dropdowns, tick boxes, etc.
  • Shortcode gen­er­a­tion for easy embedding
  • Cus­tom­is­able email no­ti­fic­a­tions, including con­firm­a­tion emails
  • Cus­tom­is­able success/error messages
  • Spam pro­tec­tion via quiz or Honeypot plugin

Pros and cons of Contact Form 7

Pros Cons
Com­pletely free and open source Multi-column forms require knowledge of HTML and CSS
GDPR-compliant, as no data is stored
Excellent com­pat­ib­il­ity with other themes and plugins
Free ex­ten­sions available for features like drag-and-drop editors, con­di­tion­al logic, or multi-step forms

WPForms

Image: Screenshot of the WPForms WordPress plugin
WPForms is a user-friendly WordPress contact form plugin; Source: https://wordpress.org/plugins/wpforms-lite/

WPForms offers an intuitive drag-and-drop editor, making it es­pe­cially easy for beginners to create a contact form in WordPress. The free version already includes several useful features that are more than enough for basic forms. For those who need more advanced func­tion­al­ity, WPForms offers four pricing packages with ad­di­tion­al features.

Image: Intuitive drag-and-drop editor of the WPForms WordPress contact form plugin
With WPForms’ intuitive drag-and-drop editor, you can quickly create a WordPress contact form.

Key features of WPForms

  • Unlimited number of forms
  • Wide selection of field types – including dropdowns, tick boxes, multiple choice, and a tick box for Mailchimp news­let­ter signup
  • The Pro version of WPForms includes ad­di­tion­al field types and payment in­teg­ra­tions
  • Forms can be easily embedded using a shortcode
  • Intuitive drag-and-drop builder for cus­tom­ising layout, colours, and field sizes
  • Cus­tom­is­able email no­ti­fic­a­tions to specific re­cip­i­ents (Pro version required for ad­di­tion­al emails)
  • Custom con­firm­a­tion email for the sender
  • Multi-page forms available starting with the Pro version
  • Prebuilt templates included in the free version; more templates available in the Pro version
  • The contact form is re­spons­ive, adapting to all screen sizes
  • Spam pro­tec­tion with reCAPTCHA and the Custom Captcha Addon

Pros and cons of WPForms

Pros Cons
Intuitive drag-and-drop editor Ad­di­tion­al features require the paid Pro version
Re­spons­ive forms Free version offers enough, but fewer field types compared to other tools
Con­di­tion­al logic

Ninja Forms

Image: Screenshot of the Ninja Forms WordPress contact form plugin
The Ninja Forms plugin offers an easy-to-use WordPress contact form; Source: https://wordpress.org/plugins/ninja-forms/

Ninja Forms also uses a drag-and-drop editor. You can add or reorder fields by dragging and dropping. The free version already includes many fields and some features. For more flex­ib­il­ity, there are three packages available as well as the option to purchase add-ons in­di­vidu­ally.

Image: Ninja Forms offers an easy-to-use drag-and-drop editor
Easy-to-use drag-and-drop editor of the Ninja Forms WordPress form plugin.

Key features of Ninja Forms

  • Unlimited number of forms
  • Many field types available even in the free version, including dropdown menus, date fields, tick boxes, and star ratings
  • Cus­tom­is­able emails to re­cip­i­ents and senders
  • In­di­vidu­ally cus­tom­is­able error messages
  • Intuitive drag-and-drop editor – with the ‘Layout & Styles’ add-on, you can split fields into multiple columns
  • Shortcode for easy embedding anywhere on the website
  • More than 40 add-ons extend func­tion­al­ity, including multi-page forms, con­di­tion­al logic, file uploads, Zapier in­teg­ra­tion, multi-column forms, and payment pro­cessing with PayPal Express, Elavon, and Stripe
  • Honeypot is included as spam pro­tec­tion, and bots can ad­di­tion­ally be blocked using reCAPTCHA

Pros and cons of Ninja Forms

Pros Cons
Intuitive drag-and-drop editor Re­l­at­ively limited features in the free version
Re­spons­ive forms
Almost all field types available in the free version
Ex­ten­sions available for in­di­vidu­al purchase

Gravity Forms

Image: Screenshot of the Gravity Forms WordPress contact form plugin website
Gravity Forms offers extensive options to create a contact form in WordPress; Source: https://www.grav­ity­forms.com/

Gravity Forms is a paid WordPress form plugin. However, its pricing is quite reas­on­able con­sid­er­ing the features offered.

Key features of Gravity Forms

  • Unlimited number of forms
  • Intuitive drag-and-drop editor that allows you to create forms quickly and easily
  • Multi-page forms
  • Con­di­tion­al logic for fields
  • Special field types such as file uploads and quizzes in addition to standard fields
  • Many available add-ons including Zapier, Stripe, PayPal, Mailchimp, and more
  • You can flexibly embed the WordPress contact form anywhere on your site using a shortcode
  • Spam pro­tec­tion through quiz questions or reCAPTCHA to protect you from unwanted spam emails

Pros and cons of Gravity Forms

Pros Cons
Intuitive drag-and-drop editor No free version available
Re­spons­ive forms Add-ons are not sold in­di­vidu­ally
Pricing is reas­on­able
Tip

Anyone familiar with WordPress knows that contact form plugins are just one category of the many available ex­ten­sions. From the start, this former blogging system has stood out due to its high degree of ex­tens­ib­il­ity. If you’re in­ter­ested, take a look at our other plugin articles:

The four WordPress form plugins compared

After in­tro­du­cing various WordPress contact form plugins, the following table provides a clear com­par­is­on of the plugins mentioned above:

Features Contact Form 7 WPForms Ninja Forms Gravity Forms
Unlimited forms Yes Yes Yes Yes
Various field types Yes Yes, but limited in the free version Yes Yes
Drag-and-drop editor Yes, with free extension (but not very intuitive) Yes, very intuitive Yes, very intuitive Yes, very intuitive
Email com­mu­nic­a­tion system Yes Yes Yes Yes
Shortcode Yes Yes Yes Yes
Mailchimp in­teg­ra­tion Yes, with free extension Yes, as an add-on in paid packages Yes, as an add-on in paid packages Yes, available as add-on
Multi-page forms Yes, with free extension Yes, from the Pro version Yes, with an extension Yes
Spam pro­tec­tion Yes, quiz, reCAPTCHA, and honeypot extension Yes, reCAPTCHA and Custom Captcha add-on Yes, reCAPTCHA and honeypot Yes, quiz and reCAPTCHA
Ex­ten­sions sold in­di­vidu­ally Yes No Yes No
Price Free Free version available; packages from $99 (around £75))/year (often dis­coun­ted) Free version available; packages from $99 (around £75)/year (often dis­coun­ted) From $59 (around £45)/year

All in­form­a­tion is current as of February 2025.

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